Murphy found himself locked out of his Mac for the first time ever the other day. The Genius Bar had replaced his Macbook Pro with a new machine. They used Target Disk Mode to transfer Murphy’s data from the old machine – but when he got home his password wasn’t accepted. Dec 25, 2017 Question: Q: locked out of macbook air I've forgotten the password to my Macbook air. When I follow the directions to reboot either using command and R, holding down the option key, or command and S, I get a screen with a lock and place for a password. Jul 08, 2020 If you use security questions with your Apple ID, or if you don't have access to a trusted device or phone number, go to iforgot.apple.com. Then you can unlock your account with your existing password or reset your password. After multiple unsuccessful attempts to unlock your account, your Apple ID will remain locked and you can try again the next day. If you set up Find My Mac before your Mac was lost or stolen, you can use it to locate your Mac on a map, or play a sound to help you find it. You can also use it to remotely lock or erase your Mac. To use Find My, sign in to iCloud.com on another computer or open the Find My app for iPhone, iPad, or iPod touch. I bought a macbook 3yrs ago and I let my brother use it and he locked it and I dont know what to do. I tried to put the osx cd in and press c or option on startup and all I get is a lock asking for a password. On normal logon it asks for user name and password. He remembers the user but not the.
If you use two-factor authentication, you will need a trusted device or trusted phone number to reset your Apple ID password and unlock your account. If you have a recovery key, you can also use it to help you regain access to your account.
If you see a message that states your account has been disabled in the App Store and iTunes Store, contact Apple Support for help.
If your Apple ID has been locked due to security reasons, you may see one of these alerts:
If you use security questions with your Apple ID, or if you don't have access to a trusted device or phone number, go to iforgot.apple.com. Then you can unlock your account with your existing password or reset your password. If multiple unsuccessful attempts to unlock your account are made, your Apple ID will remain locked and you can try again tomorrow.
'YOUR APPLE COMPUTER HAS BEEN LOCKED' is a fake pop-up error message claiming that the system has been infected. This message is displayed by malicious website. Users often visit this website inadvertently - they are redirected by potentially unwanted programs (PUPs) that infiltrate systems without consent. Research shows that as well as causing unwanted redirects, PUPs also deliver intrusive online advertisements and continually monitor Internet browsing activity.
'YOUR APPLE COMPUTER HAS BEEN LOCKED' is unique, since it only targets the Mac OS. This error message states that a system infection has been detected and that personal data (logins/passwords, credit card details, etc.) have been stolen. Therefore, victims must immediately remove the virus by contacting certified technicians via the telephone number ('1-877-271-8604') provided. In fact, research shows that this message is a scam. The virus does not exist. The pop-up is designed only to trick victims into calling fake technical support and paying for services that are not required. Therefore, ignore this pop-up and never attempt to contact these people. Be aware that potentially unwanted programs deliver pop-up, coupon, banner, and other similar ads. To achieve this, developers employ a 'virtual layer' - a tool that enables placement of third party graphical content on any site. The displayed ads often conceal underlying content of visited websites, significantly diminishing the Internet browsing experience. In addition, some lead to malicious websites and even accidental clicks can result in high-risk computer infections. Potentially unwanted programs also track Internet browsing activity by gathering IP addresses, search queries, URLs visited, and other similar information that might contain personal details. The data is shared with third parties (potentially, cyber criminals) who generate revenue by misusing personal details. Therefore, the presence of including, for example, Immediately Call Apple Support, Mac Detected TAPSNAKE Infection, and Mac Malware Warning Alert ! All claim that the system is infected or damaged in similar ways and victims are encouraged to contact technical support. In fact, fake error messages are designed to trick victims into paying for services that are not required. Therefore, they should never be trusted. The purpose if PUPs is identical - they are designed only to generate revenue for the developers. Promises to provide so-called 'useful features' are merely attempts to give the impression of legitimacy, whereas PUPs cause unwanted redirects, gather personal information, and deliver intrusive online advertisements.
How did potentially unwanted programs install on my computer?
As mentioned above, PUPs infiltrate systems without users' consent. This is since they are distributed using a deceptive software marketing method called 'bundling' - stealth installation of third party apps with regular software. Developers know that users often rush the download/installation processes and skip most steps. Therefore, bundled programs are hidden within the 'Custom/Advanced' settings. Users who rush and skip this section risk inadvertently installing rogue applications.
How to avoid installation of potentially unwanted applications?
There are two simple steps you should take to prevent this situation. Firstly, never rush when downloading and installing software. Select the 'Custom/Advanced' settings and closely analyze each step. Secondly, decline offers to download/install additional apps and opt-out of those already included.
Text presented within the first YOUR APPLE COMPUTER HAS BEEN LOCKED variant:
*YOUR APPLE COMPUTER HAS BEEN LOCKED*
Your Computer is infected with an adware or malware causing you to see this popup.
This may happen due to obsolete virus protections.
To fix, please call Apple Support at 1-877-271-8604 immediately. Please ensure you do not restart your computer to prevent data loss.
Possibility of Data & Identity theft, if not fixed immediately.
YOUR APPLE COMPUTER HAS BEEN BLOCKED*
YOUR APPLE COMPUTER HAS BEEN LOCKED !!
System has been infected due to unexpected error!
Please Contact Apple 1-877-271-8604 Immediately!
to unblock your computer.
Suspicious Activity Detected. Your Browser might have been hijacked or hacked.
ANONYMOUS ACTIVITY
Private and Financial Data is at RISK:
. Your credit card details and banking information
. Your e-mail passwords and other account passwords
. Your Facebook, Skype, AIM, ICQ and other chat logs
. Your private & family photos and other sensitive files
. Your webcam could be accessed remotely by stalkers
IMMEDIATELY CALL APPLE SUPPORT AT 1-877-271-8604
MORE ABOUT THIS INFECTION:
Seeing these pop-up's means that you may have a virus installed on your computer which puts the security of your personal data at a serious risk.
It's strongly advised that you call the number above and get your computer inspected before you continue using your internet, especially for Shopping or Banking.
Call immediately for assistance.
Contact Apple Support At (1-877-271-8604)
Another variant of YOUR APPLE COMPUTER HAS BEEN LOCKED scam:
Text presented within the second YOUR APPLE COMPUTER HAS BEEN LOCKED variant:
Your Computer is infected with an adware or malware causing you to see this popup.
Macbook camera settings. This may happen due to obsolete virus protections.
To fix, please call Apple Support at 1-877-271-8604 immediately. Please ensure you do not restart your computer to prevent data loss.
Possibility of Data & Identity theft, if not fixed immediately.
Screenshot of another variant of this scam targeted at iOS users (iPhone, iPad, etc), cyber criminals behind this scam are using +1(844)899-4845 or +1-866-217-1442 phone numbers. Users who come across this scam should simply close the tab of the scam website:
Text presented in this iOS tech support scam:
*YOUR APPLE DEVICE HAS BEEN BLOCKED* (or *YOUR APPLE DEVICE HAS A VIRUS*)
Apple iOS Alert!!
PEGASUS (SPYWARE) ACTIVATED
System might be infected due to unexpected error! Please Contact Apple Care +1(844)899-4845 Immediately! For assistance regarding how to remove it.
Suspicious Activity Detected. Your Browser has been compromised. Possible network damages if virus not removed immediately. DATA AT RISK:
- Your credit card details and banking information
- Your e-mail passwords and other account passwords
- Your Facebook, Skype, AIM, ICQ and other chat logs
- Your private & family photos and other sensitive files
- Your webcam could be accessed remotely by stalkers.
IMMEDIATELY CALL APPLE CARE AT +1(844)899-4845
MORE ABOUT THIS INFECTION:
Seeing these pop-up’s means that your DEVICE which puts the security of your personal data at a serious risk. It’s strongly advised that you call the number above and get your DEVICE inspected before your continue using your Internet, especially for Shopping or banking. Call immediately for assistance, Contact Apple Care at +1(844)899-4845
Instant automatic Mac malware removal:Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for MacBy downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.
Quick menu:
Video showing how to remove adware and browser hijackers from a Mac computer:
Remove potentially unwanted applications from your 'Applications' folder:
Click the Finder icon. In the Finder window, select “Applications”. In the applications folder, look for “MPlayerX”,“NicePlayer”, or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.
Combo Cleaner checks if your computer is infected with malware. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.
Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder..
Check for adware-generated files in the /Library/LaunchAgents folder:
In the Go to Folder.. bar, type: /Library/LaunchAgents
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.
Check for adware generated files in the /Library/Application Support folder:
In the Go to Folder.. bar, type: /Library/Application Support
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.
Check for adware-generated files in the ~/Library/LaunchAgents folder:
In the Go to Folder bar, type: ~/Library/LaunchAgents
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.
How to find malware on macbook. Check for adware-generated files in the /Library/LaunchDaemons folder:
In the Go to Folder.. bar, type: /Library/LaunchDaemons
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, 'com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.
Scan your Mac with Combo Cleaner:
If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click 'Start Combo Scan' button.
Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays 'no threats found' - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.
After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.
Remove your apple computer has been locked virus related Safari extensions:
Open Safari browser, from the menu bar, select 'Safari' and click 'Preferences..'.
In the preferences window, select 'Extensions' and look for any recently-installed suspicious extensions. When located, click the 'Uninstall' button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.
Remove your apple computer has been locked virus related Mozilla Firefox add-ons:
Open your Mozilla Firefox browser. Free video editing software no watermark download. At the top right corner of the screen, click the 'Open Menu' (three horizontal lines) button. From the opened menu, choose 'Add-ons'.
Choose the 'Extensions' tab and look for any recently-installed suspicious add-ons. When located, click the 'Remove' button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.
Remove your apple computer has been locked virus related Google Chrome add-ons:
Open Google Chrome and click the 'Chrome menu' (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose 'More Tools' and select 'Extensions'.
In the 'Extensions' window, look for any recently-installed suspicious add-ons. When located, click the 'Trash' button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.
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